Technical Glitch Disrupts Prepaid Token Purchase for Kenya Power Customers
Key Points:
- Kenya Power is facing a technical glitch in its prepaid system, leading to delays in generating electricity tokens.
- The company is actively working to rectify the issue and restore normal operations as soon as possible.
- Customers have been advised to remain patient while the problem is being resolved.
Customer Complaints:
- Many customers in Kenya have voiced their frustration on social media platforms due to the inability to purchase prepaid tokens.
- This issue has caused inconvenience for customers who rely on prepaid electricity for their daily needs.
Kenya Power’s Response:
- In response to the complaints, Kenya Power has acknowledged the problem and expressed apologies for any inconvenience caused.
- They have assured customers that their team is diligently addressing the issue to restore normal functioning of the prepaid system.
