A systems analyst has been asked by a doctor to computerize the records she keeps about her patients. He must first of all collect information about the existing system.

A systems analyst has been asked by a doctor to computerize the records she keeps about her patients. He must first of all collect information about the existing system.

Describe four methods he could use to collect this information.

  • Observation
  • Questionnaires
  • Interviews
  • Collecting documents/document review

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